Fractional operations leadership · Pipeline priorities

Set the rules. Focus the sales team.

As fractional operations lead, Alvar defined the strategy for consistent deal prioritization and led its execution, from decision rules to a tested system and team adoption.

Team experience / LATAM. Strategy and implementation led by Alvar Rodríguez.

See related service

Project

Pipeline Clarity & Sales Focus

Industry

Conversational AI / commercial operations

Stack

Attio CRM, Trigger.dev, deterministic interaction rules, WhatsApp activity context

Evidence

300+ deals refreshed four times daily

Alvar Rodríguez · Senior Operations Manager & RevOps Specialist

The challenge

Sales managers lacked a consistent rule for deciding which opportunities needed attention.

What we built

Alvar defined the activity rules and led a tested tracker, supporting data work and manager enablement.

What changed

The team gained a repeatable deal-priority signal and a documented routine for acting on it.

Context and problem

One of three workstreams within the same LATAM RevOps program.

Latin America · Conversational AI platform

Across 18 BDRs and 10 AEs, deal inactivity was judged by eye. Alvar identified the need for a shared operating rule so regional teams could decide where sales should act.

Production reported from 21 October 2026.

What we built

Alvar’s strategic decisions

  • Define activity states the team could use: Active, Warm, Cold and No response.

  • Use deterministic code for a predictable, auditable classification, with the result available as agent context.

  • Carry the operating rule through verification, documentation and manager rollout.

Implementation

The Deal Interaction Tracker used email, meetings, calls, WhatsApp and notes to classify activity and provide deal context in Attio. Reported tracker runs were scheduled at 06:00, 10:00, 14:00 and 18:00, Mexico City time, Monday to Friday.

Pipeline Clarity & Sales Focus case study cover featuring Alvar Rodríguez.

Results and evidence

  • 300+ deals refreshed four times a day, as reported.

  • A separate 284-deal pilot reported zero failures.

  • 288 automated tests supported tracker verification.

Relevance and PDF contents

Leadership value

Alvar owned the route from commercial diagnosis to operating rules, delivery and adoption. The fractional model connects senior judgment with an operating routine the team can use.

Inside the full PDF

The decision worksheet is general Techmark guidance, not evidence of additional historical client decisions or controls.

See related service

On this page

See how Alvar connected pipeline rules, a tested tracker and manager rollout. Use the included decision worksheet to define the sales signal, acceptance checks and owner for your next improvement.

Next case

Risas Dental and Braces

Risas Dental and Braces